Technical support
How does a sole proprietor obtain access to KSeF?
An individual conducting business activity gains access to KSeF automatically upon having a NIP — this applies both to active VAT payers and to those benefiting from tax exemption. The system assigns owner rights to such a person, so there is no need to submit any applications or notifications to use KSeF as an account owner.
The first login is performed using one of the available authentication methods: Profil Zaufany, e-Dowód with a reader, a qualified electronic signature, or a KSeF type 1 certificate. After successful authentication, the entrepreneur gains access to their profile in KSeF and can issue electronic invoices, view received documents, and manage permissions.
If invoices in the company are issued by an accountant or an employee of an accounting firm, the owner can assign permissions to them directly in the KSeF panel after logging in. Alternatively, if it is more convenient, the first authorized person can be designated by submitting the paper form ZAW-FA to the tax office. Such a person can then extend access to other users. For integration with invoicing software, an API token can be generated or a KSeF certificate can be used in accordance with the software provider's instructions.
In cases where the entrepreneur does not have internet access or does not work with a computer, a practical solution is to grant a standing authorization to an accounting firm to issue invoices on their behalf. In emergency situations, the offline mode can be used and the invoice can be sent to KSeF no later than the next business day. When providing an invoice outside the system, the rules for using QR codes apply in accordance with KSeF requirements.
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